lepak44 Privacy Policy — Your Data Protection
Lepak44 takes the protection of every Malaysian user's personal data seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your information. Please read this document before using our platform.
Information We Collect from You
When you register or use lepak44, we collect several categories of information to keep the platform running smoothly and securely. This information is collected directly from you during registration, when you make transactions, or automatically through your use of the platform.
Full name, date of birth, email address, phone number, and encrypted password. This information is required to create and verify your account.
Device type, operating system, browser version, IP address, and session data. This helps us detect suspicious activity and keep your account secure.
Payment methods (eWallet, FPX, DuitNow), masked account numbers, and transaction history in MYR. Full card details are not stored by lepak44.
Gaming activity records, game preferences, session duration, and betting history. This data is used to enhance the user experience and ensure compliance.
How Your Information Is Used
Platform Operations Purpose
Lepak44 uses your information primarily to operate and deliver platform services. This includes processing your account registration, verifying your identity at login, handling deposits and withdrawals in MYR, and accurately recording your gaming and betting activity. Without this core information, the platform cannot function safely and efficiently to meet your needs as a user.
We also use your information to send important account-related notifications such as transaction confirmations, security alerts, and policy updates that directly affect your account.
Service Improvement & Compliance
In-platform usage and behavioural data is analysed in aggregate to improve interface design, platform performance, and the relevance of game offerings for Malaysian users. This analysis helps us understand what users genuinely enjoy and what needs improvement.
From a legal compliance standpoint, we use your information to conduct anti-money laundering (AML) checks, verify user age, and submit reports required by relevant authorities in Malaysia. These are legal obligations we take seriously to protect all parties involved.
Cookies, Tracking & Similar Technologies
Lepak44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit lepak44. They help us recognise your login session, save your language and game preferences, and ensure the platform works correctly on every visit.
There are two main types of cookies we use. First, session cookies that expire automatically when you close your browser — these keep you logged in during an active session. Second, persistent cookies stored for a longer period to help the platform remember your preferences on future visits, so you don't have to re-enter the same settings each time.
You have full control over cookies through your browser settings. However, disabling certain cookies may affect platform functionality, including the ability to stay logged in. We do not use third-party cookies for advertising purposes unrelated to lepak44's services.
Data Storage, Security & Sharing
Data Storage
All lepak44 user data is stored on servers protected with AES-256 encryption. Data is retained for as long as necessary to fulfil the purpose for which it was collected and to meet Malaysian legal requirements. Once an account is closed, data will be kept for the minimum retention period required by law before being permanently and irrecoverably deleted.
Security Measures
We maintain a comprehensive range of technical and organisational security measures, including data encryption in transit (TLS/SSL), strict internal access controls, round-the-clock system monitoring, and regular security audits. Any suspected data breach will be investigated promptly, and affected users will be notified in accordance with applicable law.
Third-Party Sharing
Lepak44 does not sell or rent your personal data to third parties for marketing purposes. We only share necessary data with legitimate payment processors, licensed game providers, and relevant authorities when required by law. All third-party partners are bound by strict data protection agreements.
Your Rights as a lepak44 User
As a lepak44 user, you have certain rights over your personal data that we fully respect. These rights reflect our commitment to transparency and trust — values we have upheld since the platform first launched.
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 30 business days.
If your data is inaccurate or out of date, you have the right to request a correction through your account profile page or by contacting support.
You may request deletion of your personal data, subject to legal retention requirements. Your account must be closed first.
You may object to the processing of your data for specific purposes that are not legally required by contacting our team.
To exercise any of the rights above, please contact the lepak44 support team by email at [email protected], clearly stating your request. We will respond within the stipulated timeframe and guide you through the process.
Policy Changes & How to Contact Us
Lepak44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or changes in how the platform operates. The date of the latest update will always be displayed at the top of this document for your easy reference.
When there are significant changes to how we process your personal data, we will notify you clearly via the email address registered to your account or through in-platform announcements that cannot be dismissed. Your continued use of lepak44 after such notification is sent will be taken as your acceptance of the updated policy.
If you have any questions, concerns, or complaints about how we handle your personal data, or if you wish to exercise any of the privacy rights listed above, you can reach the lepak44 support and privacy team through the channels below. We are committed to responding to all privacy-related enquiries within a reasonable timeframe and providing clear, satisfactory explanations.
Email: [email protected]
We aim to respond to all privacy-related enquiries within three to five business days. Please include your account number and request details to help us process your query faster.
Policies & Related Information
For a fuller understanding of your rights and responsibilities as a lepak44 user, we encourage you to read the following documents, which complement this privacy policy.
Your Data Is Safe with lepak44
We put your data security first at every step. Register with confidence — lepak44 ensures that every piece of information you provide is handled responsibly, transparently, and in accordance with applicable Malaysian law.